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Machine learning and artificial intelligence are dramatically changing the way businesses operate and people live. The TWIML AI Podcast brings the top minds and ideas from the world of ML and AI to a broad and influential community of ML/AI researchers, data scientists, engineers and tech-savvy business and IT leaders.

Hosted by Sam Charrington, a sought after industry analyst, speaker, commentator and thought leader.

Nov 29, 2018

Today we’re joined by Marisa Boston, Director of Cognitive Technology in KPMG’s Cognitive Automation Lab.

Marisa and I caught up to discuss some of the ways that they’re using AI to build tools that help augment the knowledge of KPMG’s teams of professionals. We start out with a discussion of knowledge graphs, and how they can be used to map out and relate various concepts. We then explore how they use these in conjunction with NLP tools to create insight engines, tools that curate and contextualize news and other text-based data sources to produce a series of content recommendations that help their users work more effectively. Finally, Marisa shares some general principles for using AI to augment experts.

The complete show notes for this episode can be found at